"Yunsheng CRM Customer Management System" is mainly developed to help enterprises solve customer management and other problems encountered in daily work. Through this system, different functions in corporate affairs can be operated. Users can achieve this by customizing field types. Suitable for the needs of different enterprises. In the "Yunsheng CRM Customer Management System", an enterprise's most complete customer information is managed. Comprehensive customer information covers all aspects of the company's entire front-end office field, including marketing, sales, service and technical support. The added value it brings to the enterprise is limitless. This product is a software developed for sales management applications of small and medium-sized enterprises. It helps enterprises to establish a standardized, accurate and real-time customer database, improves the relationship between enterprises and customers, so that customers can always feel the existence of the enterprise, and the enterprise can know the customers at any time. changes. At the same time, easy, standardized and meticulous sales management work can be achieved. Improve management efficiency and grasp timely, accurate and comprehensive sales trends. A customer management tool that perfectly integrates core functions such as customer management, order management, contract management, after-sales management, purchase, sales and inventory, and daily office work. Make the customer relationship management process efficient, social, and automated to achieve refined management.
Software advantages:
① Achieve remote and mobile office, handle work affairs anytime and anywhere
No matter when and where you are, as long as you log in to the "Yunsheng CRM Customer Management System", you can understand the company's operating status, company finances, customer needs, and employee sales performance, handle work affairs in a timely manner, and ensure that all work is carried out smoothly and efficiently. Perfect solution for enterprise management and business without geographical restrictions and unlimited coverage;
②Resources are allocated on demand, reasonably and efficiently
Information collaboration between departments can effectively avoid duplication and ineffective work, and greatly improve information utilization. Resources are allocated according to needs, efficiently and reasonably, ensuring the effective development of various projects of the enterprise. The systematic management of customer information makes it easy to search and ensures the reasonable and orderly allocation of customer resources.
③ Dig potential customers and seize business opportunities
Through one-click SMS/email care, we strive to capture the intended customers of every potential customer and salesperson; let you know all the information of key customers or customers who are about to close the deal anytime and anywhere; for any enterprise, customer care is particularly important, through customer care Improving customer satisfaction can increase sales, increase secondary sales and the number of referred customers.
④Optimize the sales process and improve customer satisfaction
Record customer follow-up situations in detail (including quotation records, follow-up records, order records, etc.), and the query results are clear at a glance, improving service efficiency and increasing customer satisfaction. Even if employees leave, business handover can be completed quickly to avoid the loss of customer resources;
⑤ Low implementation cost and no training required for operation
No installation required, online activation, annual payment, free account setting, no limit on the number of users, greatly reducing business costs;
⑥Data is completely safe
High-end configuration servers are used to provide daily data backup services. The system provides a variety of security mechanisms to ensure the confidentiality and integrity of data and ensure the normal operation of corporate department business, including role assignment, user operation monitoring, log reporting, and security management. The system can share some data among specific people to improve the utilization and security of data sharing. After the salesperson leaves the company, the customer information and all records of his interactions with customers are completely retained in the company!
What can "Yunsheng CRM Customer Management System" bring to your business?
①Multi-department and multi-authority unified planning and management
"Yunsheng CRM Customer Management System" emphasizes the people-oriented team division of labor and cooperation in enterprise management. In every link from marketing to contract to after-sales service, the software gives full play to the abilities of each person and each position and concentrates the strength of the team. To complete every customer-related matter. This enables customers to fully feel the spirit and capabilities of the company during activities such as purchasing goods, so that the company's image in the minds of customers can be effectively improved through constant contact with customers.
② Effective and timely management of customer resources
"Yunsheng CRM Customer Management System" enables companies to realize off-site sales and aggregate sales through real-time tracking of customers. It realizes the sharing of information resources in the front-end office area of the enterprise and avoids the duplication of work in different departments of the enterprise and the waste of resources caused by non-sharing of resources. It also solves the problem of losing orders due to the resignation of certain employees.
③For senior decision-makers of enterprises
For the company's senior decision-makers (such as presidents, general managers, department heads, etc.), "Yunsheng CRM Customer Management System" can provide detailed follow-up information on pre-sales, in-sales, and after-sales. Give full play to everyone's abilities and focus the team's efforts to complete every customer-related activity. Make customers feel the strength and spirit of the company, and the company's image in the minds of customers will be improved every time it comes into contact with customers.
④For business personnel
For business personnel (such as salespersons, customer service representatives, field service engineers), through planned sales work arrangements and overall coordination and cooperation mechanisms, no matter which link the staff are in, they can quickly and promptly track customers and customer-related activities. Moreover, the responsibilities of staff in different links are clearly defined, so that users can always feel the presence of the company, but each contact with the company has different content, thereby eliminating customer boredom caused by repeated work. In this way, the company's attractiveness to customers is improved, and customer-related resources in the company are rationally used.
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Free version download: http://demo.yscrm.hokilly.com/yunsheng_crm_Free_C.rar
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