HelpDesk

HelpDesk

Ticketing software for effortless customer support

Helpdesk is a simple ticket system that allows customers to create new tickets that can be answered by certain members. Helpdesk has been developed using PHP not frameworks, thats why its not confusing and really easy to use.

Features:

• Simple clean Design
• Built with PHP and OOP, MySQL
• AJAX Forms
• PHPMailer
• Easy to Integrate
• Config to get you started
• Admin Panel
• User Management
• Site Management
• Departments Management
• Gravatar Images
• Mobile Friendly
• Config File
• and Many more...

To setup open config.php in a code or text editor, update settings to suit your server then upload all files to server root or anywhere you want.

To setup phpmailer open mailer.php in a code or text editor, update with email & password to suit your mail server(SMTP).

• Compatible Browsers: IE9, IE10, IE11, Firefox, Safari, Opera, Chrome, Edge
• Software Version: PHP 5.3, PHP 5.4, PHP 5.5, PHP 5.6, MySQL 4.x, MySQL 5.x

Screenshots

Contribute

Want to work on the project? Any kind of contribution is welcome!

Follow these steps:

• Fork the project.
• Create a new branch.
• Make your changes and write tests when practical.
• Commit your changes to the new branch.
• Send a pull request.

Author

Debjyoti Guha

Credit

PHPMailer Shameem Reza