Daystar Helpdesk system V1.0.0 RC database version is a small software for enterprises to carry out information construction. Within the enterprise, problems such as machine failure to start, computer poisoning, network failure, Outlook unable to accept mail, printer paper jams, etc. are common problems for users. , and the main responsibility of IT technicians is to help users solve these problems
In order to enable IT to respond to user needs in a timely manner, we developed this system that allows customers to submit problems to the Helpdesk system and IT technicians can solve them according to the priority of the problem.
There is also a knowledge base system, where administrators can sort out some common problems so that if users encounter the same problem, they can solve it themselves.
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