When you go to a website production company, I believe that many corporate customers will complain, and some will think it is very good. They are very satisfied with the website and the service is very good. What I’m talking about today is the poor service of the website production company. Just to let friends who make company websites know more about it and avoid being dumbfounded, I will tell you what I saw and did when I first entered a certain IDC company. .
1. It seems to be a guarantee, but it cannot be fully believed.
As long as there are customers to build a website, no matter what website you ask, as long as you make money, you have to say that I can do anything. As long as the customer pays and the contract is met, you can say anything. Why do you say that? Don’t think that signing a contract is a magic weapon, wrong! **IDC It's not that pig's. The contract was prepared by them. Even if you look at the contract for a long time, you won't be able to tell anything. But in reality, once something goes wrong, it will be useful to **IDC. Even if it breaks the contract, it will not lose money. Don't ask me why, he is so capable! Because he can play on the edge, and the law is not enough for the Internet.
2. Answering calls changes with time
For new customers, the customer service is usually very gentle and enthusiastic to introduce you to you. Of course, this is how the industry is now. When you buy a space or a domain name, everything works fine at first, but then something goes wrong. For example: when the space cannot be accessed, and you call to ask what the reason is, she will always tell you in one sentence, "Sir, the technology is already processing it." What 24-hour technical staff is processing it, sweat! That's hell, the server is average. They are not in the company, do you understand? They just make a phone call and ask someone to restart the server. In fact, the old customers are the most innocent. They say it is cheaper for them so that they can buy it for a few more years. In fact, the price is the same as others.
3. After the website is created, transfer the space or domain name
This is the most troublesome thing. Look at IDC. If it is Wanwang or Xinwang, it will definitely be faster. Some companies will not transfer it at all, they just don't say it directly.
4. Website production and modification
If the effect is not good, asking for modifications is the most annoying thing for those small IDCs. Because they cannot spend too much time on a website and hire few website production staff, they will use different excuses to refuse. How to do it, please read the contract carefully first. Generally speaking, if you can't refund the money, you will be stuck there. I deliberately boldly say that you can sue, but in fact, even if you sue, you still can't get a good deal. For those friends who are in a hurry to build a website. More painful, so keep your eyes open.
Summary: I just said that I chose a rubbish IDC at that time. Of course, most of the services are good, and only a few are rubbish. It depends on how you classify them.
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