As a social APP loved by young people, Soul creates a real, warm and interesting social paradise for users with its unique soul social concept and rich and diverse interest social channels.
If the other party's account has been banned or has been logged out due to violation of platform rules, you will not be able to communicate with the other party.
Users can set their own privacy permissions in soul, including not accepting messages from strangers. If the other person has these privacy options set, you may not be able to chat with them.
If your account has violations, such as frequently sending spam messages, harassing others, etc., soul may restrict some of your functions, including the ability to send messages.
If the person blocks you in the chat, you won't be able to send them messages.
Sometimes network instability may cause messages to fail to be sent to the other party. In this case, you can try to resend the message or check the network connection status.
Using an old version of the soul app may also cause some functions to be limited or inoperable. It is recommended to update to the latest version to enjoy the best experience.
In rare cases, the system may mistakenly identify your message as spam and automatically filter it out, resulting in the other party not receiving it.