Universal service supervision and management system enterprise app
v1.0.0
The universal service supervision and management system enterprise app is an application that can help enterprises manage service quality efficiently. With the increasing development of the Internet, people have higher and higher requirements for service quality, and enterprise APP is an important tool to achieve service quality management.
1. Enterprises can view the service quality and satisfaction survey results provided by each service point to customers (citizens) in this module;
2. Provide real-time service quality supervision and management functions, and can also conduct tracking analysis and monitoring of key indicators;
3. These functions allow enterprises to quickly respond and optimize service quality to meet market demand.
1. Mainly supervises the service process and can manage each service link;
2. This module has a complete authority management mechanism, which can be operated by managers at different levels;
3. Including service application, service acceptance, service feedback, etc., to realize the integration and optimization of service processes.
1. Conduct comprehensive management of the service process and record and save data during the service process;
2. Carry out service quality evaluation and analysis, and realize user data visualization to facilitate data analysis;
3. Real-time monitoring of the service process is realized, and service quality can be monitored and fed back at any time.
1. Conduct comprehensive statistical analysis of service quality data, including service quality scores, number of customers, service duration and other indicators;
2. Provides a graphical report display method with a high degree of data visualization, which provides convenience for managers;
3. Enterprises can efficiently manage service processes, monitor service quality throughout the process, realize data visualization, and optimize service experience.
