Daystar Helpdesk work order system is a problem (Tickets) management system domain asset management system suitable for IT use.
Helpdesk supports email submission function, which allows it to automatically archive problems and automatically generate reports without changing the existing working habits of corporate employees.
Daystar Helpdesk work order system is suitable for company operation and maintenance to manage daily problem tickets and assets. The main modules include
1. Tickets issue management supports submitting work orders via email.
2. Asset management, supporting the import and export of assets through excel.
3. Server management, add a reminder when the disk space of the new server is insufficient.
4. Questionnaire survey.
5. Knowledge base
6. Reporting system
Daystar Helpdesk work order system update log
v36.0 update content
1. Significantly optimize the asset management function.
2. Integrated with Microsoft AD domain management, enterprise WeChat management and DingTalk account management functions
3. Added asset inventory function