The online customer service system independently developed by Jialan Technology helps you realize promotion effect analysis and data mining, website traffic statistics, blocking malicious visitor clicks, CRM customer management, online consultation and active mining of online visitors, etc., truly one-stop Internet marketing services.
Super management functions:
1. Create and manage enterprise accounts, expiration dates, number of customer services that can be created, etc.
2. Manage self-service purchase packages (need to enable online payment)
Enterprise account function: (registered at the front desk or added by super administrator)
1. Add and modify departments
2. Add and modify customer service accounts
3. Get the calling code
4. Manage customer service negotiation records
Customer service account function: (added by enterprise account)
1. Real-time monitoring of online visitors browsing the website
2. Chat with online visitors
3. Manage and use common customer service phrases
4. View visitor information, such as geographical location, current browsing page, etc.
20171019 Update
Remove unnecessary plug-in calls