Source code introduction:
The demonstration is a customer service backend that is separated from the main backend. If you need to see the main backend, you can contact customer service. Generally, the main backend is to increase the role of customer service, and there is nothing else.
1. Support adding unlimited seats for customer service
2. Evaluate and manage customer service
3. Can be connected to H5 web applets, public account APPs and multiple platforms
4. User management can be done online
5. There are emoticons in online chats
6. Picture files can be uploaded online in the dialog box
Source code features:
The total backend can add unlimited customer service merchants. Each customer service merchant can connect to a website or app, and a customer service system can be built to connect unlimited websites or apps.
No seating limit:
Each merchant can add unlimited seats, and there is no limit on the number of seats.
Support H5 mobile version:
The front-end and back-end of the system are automatically adapted to the mobile phone, and can also be connected to the app (h5 mode)
Frequently asked questions auto-reply:
Supports the setting of frequently asked questions. Customers can click on the frequently asked questions and the system will automatically reply.
Support quick reply:
Customer service can set the reply content in advance and click on the label to reply quickly, saving time. The full set of WeChat emoji expressions supports sending pictures, txt, zip, pdf, xls, doc...
Other features…
Support customer service grouping and multi-customer service to make your service more organized. Support customer service transfer, allowing members to receive the most professional services.
Intelligently allocate user traffic to make services more efficient.
Greetings are set and the service is more friendly.
View historical chat records for easy supervision and summary.
Support data trend statistics, keep abreast of service conditions at any time, and make efficient adjustments.
Supports push reviews to understand visitors’ most authentic reviews.
Visitor information:
Check the visitor's source URL, browser version, IP location, and set notes.
Lifetime use: pay once, use for life,
The price is only for renting 2-3 seats in the customer service system for one year. Unlike other customer service systems that charge per seat per year, this customer service system is purchased once and used for life.
Data security:
The program source code and chat data are all stored in its own server. It does not rely on any third-party interface. It is an independent system and has no risk of data leakage. It supports (https) SSL encrypted tunnel transmission.
Code open source:
The source code of the customer service system is open source, with no restrictions on secondary development. It is very convenient for developers to change or customize functions.
High stability:
The system based on thinkphp+workerman has ultra-high stability, a horizontally scalable billion-level high-concurrency architecture, and can accommodate thousands of people's conversations at the same time. The entire data transmission process is encrypted to ensure the safe sending and receiving of messages.
Installation consultation: After purchasing, you can get official one-on-one installation consultation, which is limited to source code installation and testing. It is guaranteed to be the same as the demonstration, but it must not be used for illegal operations and illegal businesses.
Quick access:
A line of JS code can be used to quickly access (the customer service icon is displayed in the lower right corner after accessing), and a button can also be used to add a dialogue link. The dialogue link can also generate a QR code, scan the code for direct dialogue, and support H5, app, etc. in all channels.
Demo demo website:
Customer service backend: http://wp.550dh.com/admin/login/index/business_id/1.html
Reception desk: http://wp.550dh.com/index/index/home?business_id=1groupid=0special=1theme=05202d
Source code build demonstration screenshot
