Multi-merchant and multi-language customer service system, 2022 new updated version!
The agent online customer service system is fully open source and non-encrypted: multi-merchant, international multi-language, real-time translation, intelligent robot, automatic reply, voice chat,
File sending, strong system anti-hacking and reinforcement, unlimited seats, international foreign trade, super multi-functional...
Basically our system meets all your online customer service needs! Real-time messaging without delays or delays!
If you are too lazy to read the detailed text, you can go directly to the demo site to experience it directly~
Demo site https://cenewkf.7n5.cn/service/ Account number ceshi1 Password ceshi1
This system is for automatic delivery. If the customer service is not available, you can browse the demo site by yourself and take photos directly if you feel it is good.
Delivery includes: fully open source customer service system + Word graphic and text building tutorial
This store promises that the system source code has no backdoor Trojans! This system has been strengthened and the loopholes have been fixed after the second version of our company.
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Server requirements: Linux system is required, virtual hosts and Windows servers are not supported, 2-core 4G, recommended bandwidth configuration of 5M
Let’s briefly describe our system in detail. This system is a multi-merchant and multi-language customer service chat system. The total backend can open unlimited merchants. Each merchant is an independent end, and merchants can open unlimited customer service. So you buy this system. Later, it can be rented to users in need or opened a merchant for friends in need. The data between each merchant is completely isolated and is an independent end. The code is open source and supports secondary development! With the experience of the demo station, the functions are clear at a glance!
International multi-language: Chinese simplified, traditional, English, Vietnamese, Indonesian, Russian, Thai, Japanese, Korean, Spanish, French, German, Italian, Arabic, Portuguese, Danish and other 20 languages. Supports access to the translation API for one-click translation, making communication on foreign trade websites unimpeded.
Multi-merchant customer service, unlimited seats, independent system, data is stored on its own server, supports SSL, and supports offline conversations.
Stable, safe and reliable, news must be delivered
Instant messaging cloud shares code, horizontally expands billion-level high-concurrency architecture, long links are guaranteed, and messages are guaranteed to arrive.
The entire data transmission process is encrypted to ensure the sending and receiving of messages.
Intelligent routing distribution enables efficient services
Multiple allocation rules, idle rate allocation, random allocation, priority for regular customers, flexible selection
Designate customer service and skill group assignments to provide the most appropriate services
When the volume of inquiries is large, the queue can overflow and the service can sink, so that users no longer have to wait.
Intelligent customer service robot, 7*24 hours uninterrupted service
One-click activation, serving users around the clock, saying goodbye to queues
Human-machine collaboration mode assists manual customer service and efficient reception
Coverage, accuracy and other indicators all lead the industry
Comprehensively grasp user needs
Connect with the THINKPHP system and combine with the grouping system to accurately depict user portraits and complete user stratification
Complete records of user trajectories such as region/session initiation page/source, etc., to provide evidence-based proactive marketing
Unified viewing of historical service records across all channels to fully understand user needs
Instant messaging cloud shared code, horizontal expansion of billion-level high-concurrency architecture, long link guarantee
1. Supports twenty languages around the world on the client side and supports customer registration (back-end configuration)
2. One-click translation: The interface is Baidu Translate and Google interface, which makes foreign trade communication convenient.
3. Support robots to automatically reply by specifying keywords, and set up a robot knowledge base on the backend
4. Support setting prohibited words - you can refuse to receive messages with prohibited words specified by customers
5. Support setting FAQs, setting greetings, and sending voice chats
6. Supports viewing chat records, supporting setting up JS files to facilitate docking, supporting intelligent matching of customer service and designated customer service
7. Support displaying visitor information region, language, status, last login time, number of logins, and login facilities
8. Supports remarking user information, setting up a blacklist, and supporting quick replies on the customer service backend (additional settings on the backend)
9. Support individual customer service to set greetings, send emoticons, and send pictures (supports pictures in multiple formats)
10. Support sending files, supporting transfer to other customer service, etc.
11. Support the function of docking WeChat public accounts and support WeChat customer service template message notifications
12. Support setting window color, setting evaluation content, and real-time sound prompts for dialogue.
------------------Instructions before purchasing--------------------------
All products support 24-hour automatic delivery. If you need the source code, you can take photos directly!
(Notes)
1. If there is a demo, please check the demo site for testing before purchasing. If there is no demo, please contact customer service for questioning before placing an order.
2. The installation service is only built to the server and can access the front and back ends. If you need to connect payment recharge, SMS, APP, website name and image modification settings, etc., additional fees will be negotiated. To install the website and build the front desk, the buyer needs to provide the server or pagoda panel or server information.
Configure the environment by yourself. If you need to install and configure the environment, the cost will be negotiated. If you mind, please don't take photos!
3.: The source code comes from Internet sharing. The programs sold in this store are only for entertainment simulation testing and research. They may not be used for illegal purposes or violate national laws, otherwise you will be responsible for the consequences! All legal liability consequences of using it for other purposes after purchase will be borne by the purchaser and our store has nothing to do with it!
Do not agree to the above terms. Please do not place an order, do not place an order, do not place an order. By placing an order, you agree to the above terms by default.
Special reminder: Our store only accepts consulting services with a certain foundation and adheres to the resource sharing principle. A small number of trivial or irrelevant questions may not be answered. Please understand.
--------All functions can be viewed on the demo site by yourself. The source code can be photographed directly and shipped automatically. If you need to build a service, just contact customer service----------