2022 online customer service system source code foreign trade chat communication with translation multi-language reception support web APP

August 4th upgrade log: Upgrade the Google Translate interface, upgrade the voice sending function, upgrade the map sending function, and optimize the front desk reception page UI.

The new online customer service system is fully open source and non-encrypted: multi-merchant, international multi-language, real-time translation, intelligent robot, automatic reply, voice chat,

File sending, system strong anti-hacking reinforcement, unlimited seats, international foreign trade, super multi-functional...

Basically our system meets all your online customer service needs! Real-time messaging without delays or delays!

If you are too lazy to read the detailed text, you can directly view the demo site or add the customer service contact information to directly give you the detailed function by voice~

This store promises that the system source code will have no BUGs or backdoor Trojans! This system has been strengthened and the loopholes have been fixed after the second version of our company! If you encounter any security issues in your business, you can consult our company to deal with them.

Demo address: https://xinbankefu.qdymys.cn/service/account password ceshi01

Front desk demo address: https://xinbankefu.qdymys.cn/index/index/home?visiter_id=visiter_name=avatar=groupid=0business_id=2

Please contact customer service for computer EXE and mobile APP demos~

Let’s briefly explain our system in detail. This system is a multi-merchant system with a total backend that can open unlimited merchants. Each merchant is an independent terminal.

Merchants can also open unlimited customer service, so after purchasing this system, you can rent it to users in need or open a merchant for friends in need.

The data between each merchant is completely isolated and is an independent end.

Our professional and responsible service is your best choice

Ensure that the problem is solved with less worry and effort just because of professionalism.

Refuse routines, put service first and quality first.

The products in our store have been tested and put on the shelves, please feel free to buy.

The source code is open source without any encryption or authorization, and you can pay to package APP + computer EXE.

Support customized secondary development and modification.

Delivery includes: full open source customer service system + Word graphic and text construction tutorial + video construction tutorial + customer service system usage documentation.

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System details:

Security protection: The system is strongly reinforced to effectively prevent hacker intrusions.

International multi-language: Chinese Simplified, Traditional Chinese, English, Vietnamese, Indonesian, Russian, Thai, Japanese, Korean, Spanish, French,

German, Italian, Arabic, Portuguese, Danish and other twenty languages. Supports one-click translation, making foreign trade communication easier and facilitating new opportunities for foreign trade.

Multi-merchant customer service, unlimited seats, independent system - data is stored on its own server, supports enabling SSL, and supports offline conversations.

Omni-channel access

The panoramic workbench provides unified services to users from websites, mini programs, public accounts, APP, WeChat, Weibo, H5, call centers, work orders and other channels. It supports text, pictures, voice, expressions, videos, files and other rich media news

Stable, safe and reliable, news must be delivered

Instant messaging cloud shares code, horizontally expands billion-level high-concurrency architecture, long links are guaranteed, and messages are guaranteed to arrive.

The entire data transmission process is encrypted to ensure the sending and receiving of messages.

Intelligent routing distribution enables efficient services

Multiple allocation rules, idle rate allocation, random allocation, priority for regular customers, flexible selection

Designate customer service and skill group assignments to provide the most appropriate services

When the volume of inquiries is large, the queue can overflow and the service can sink, so that users no longer have to wait.

Intelligent customer service robot, 7*24 hours uninterrupted service

One-click activation, serving users around the clock, saying goodbye to queues

Human-machine collaboration mode assists manual customer service and efficient reception

Coverage, accuracy and other indicators all lead the industry

Comprehensively grasp user needs

Connect with the THINKPHP system and combine with the grouping system to accurately depict user portraits and complete user stratification

Complete records of user trajectories such as region/session initiation page/source, etc., to provide evidence-based proactive marketing

Unified viewing of historical service records across all channels to fully understand user needs

Instant messaging cloud shared code, horizontal expansion of billion-level high-concurrency architecture, long link guarantee

1. Supports twenty languages ​​around the world on the client side and supports customer registration (back-end configuration)

2. One-click translation: The interface is Baidu Translate and Google interface. Free application, convenient for foreign trade communication.

3. Support robots to automatically reply by specifying keywords, and set up a robot knowledge base on the backend

4. Support setting prohibited words - you can refuse to receive messages with prohibited words specified by customers

5. Support setting FAQs, setting greetings, and sending voice chats

6. Supports viewing chat records, supporting setting up JS files to facilitate docking, supporting intelligent matching of customer service and designated customer service

7. Support displaying visitor information region, language, status, last login time, number of logins, and login facilities

8. Supports remarking user information, setting up a blacklist, and supporting quick replies on the customer service backend (additional settings on the backend)

9. Support individual customer service to set greetings, send emoticons, and send pictures (supports pictures in multiple formats)

10. Support sending files, supporting transfer to other customer service, etc.

11. Support the function of docking WeChat public accounts and support WeChat customer service template message notifications

12. Support setting window color, setting evaluation content, and real-time sound prompts for dialogue.

Please pay attention to the demo site and read it before shooting.

Please do not resell or steal our store's main picture and detailed pictures, thank you.

It is strictly prohibited to use Trojans, viruses, scams, and other illegal purposes.

Once discovered, our store has the right to immediately suspend service!

And assist relevant administrative law enforcement agencies in conducting investigations!