If you are using Douyin Express and try to bind your account but encounter an "Exceptional binding failure" prompt, it is most likely because the network is unstable or the binding information you entered is incorrect.
1. Network status .
During the binding attempt, the stability and fluctuations of the network connection have a great impact on the server identification information, which may cause the binding to fail.
To solve this problem, it is recommended that you first check whether your device is connected to a stable network environment and then try binding again.
2. The entered binding information is incorrect .
When binding a mobile phone number, if you enter the wrong mobile phone number or verification code, the system will prompt that the binding failed. Therefore, please be sure to double-check the information you enter to ensure it is accurate.
