DingTalk is an enterprise-level smart mobile office application developed by Alibaba Group. So how to cancel your account on DingTalk? In this article, Miaomiaojiang shares with you the detailed steps on canceling your account on DingTalk for your reference.
How to cancel your account on DingTalk?
Logging out of DingTalk accounts is currently only supported on mobile phones.
【Kind tips】
1. You will not be able to log in to DingTalk using this account.
2. All your data (chat records, documents, calendars, emails, attendance data, etc.) will be deleted.
3. The account after cancellation cannot be restored. If you want to use DingTalk again, you need to register a new DingTalk account.
4. The computer does not support logging out of DingTalk.
5. If there is no logout entrance, it is recommended to switch the DingTalk language to Simplified Chinese or English before logging out.
1. Operation path
Operation path: Enter [My] - [Settings] - [Security Center] - [Account Settings] of DingTalk on the mobile phone, and click [Logout DingTalk Account].
2. Frequently Asked Questions about Cancellation of Accounts
Q: Can illegal accounts be canceled?
Answer: Accounts that violate regulations do not support logout.
Q: Why can't I cancel my account?
answer:
(1) There is still a balance in the red envelope in the account. Please transfer the balance out and then cancel. Please refer to the method for withdrawing the red envelope;
(2) You have not withdrawn from all teams/enterprises, please refer to the methods for withdrawing from the enterprise;
(3) You cannot receive the verification code after canceling your account.
Q: Will my email address still exist after I cancel my account?
Answer: After logging out of your DingTalk account, your personal email address (the email address with the suffix dingtalk.com) can no longer be used.
Q: How can I cancel my account if I cannot receive the verification code?
Answer: You can appeal by retrieving your account independently. After the appeal is successful, you can log out by changing your mobile phone number.
Q: Will you automatically exit all group chats after logging out of your account?
Answer: After logging out of your DingTalk account, you will automatically exit all group chats.
Q: Can I clear my account data and restore my account to its initialized state without logging out?
Answer: Clearing account data and restoring to initialized state is currently not supported. You can cancel your account first, and then use the same mobile phone number to register a new account after successful cancellation.
Q: If I am a business founder, how do I cancel my account?
Answer: If the business founder wants to cancel the account, he needs to transfer the identity of the business founder to another person first. After the transfer is successful, he can follow the above operation method to cancel the account. Steps to transfer the identity of the company founder: Admin Backstage > Security and Permissions > Permission Management > Primary Administrator, click on the Primary Administrator and then transfer.
Q: If I want to quit or dissolve the company, do I need to cancel my account?
Answer: If you want to quit or dissolve the company, you can choose to quit/dissolve the company voluntarily without canceling your account.
The path to exit an enterprise: DingTalk on the mobile phone > Address book > Upper right corner... > Exit the enterprise; DingTalk on the computer > Address book > Select enterprise > Upper right corner > Exit the enterprise.
The path to disbanding a company (only supports dissolution by the founder): DingTalk on the mobile phone > Contacts > Management > Others > Disband the company. A certified company needs to cancel the company certification before it can be dissolved.
Q: My account was accidentally canceled, can you help me retrieve it?
Answer: All data has been deleted after the account is canceled and retrieval is not supported. Please use the account cancellation function with caution.
Q: What will be the consequences after canceling my account?
Answer: You will no longer be able to use the currently canceled DingTalk account, nor can you retrieve any content or information related to the account (even if you use the same mobile phone number to register and use DingTalk again), including but not limited to: (1) Unable to retrieve the personal data and historical information of the DingTalk account (including but not limited to avatar, user name, sent content, browsing history, collections, etc.); (2) Unable to log in and use the DingTalk account, friends of the original DingTalk account We will also no longer be able to interact with you through this account.