Dongyi BizIdea e-commerce system is a new generation of enterprise e-commerce management system developed by Dongyi Company. It is a set of solutions specifically for large and medium-sized enterprise-level e-commerce platforms. It has a full set of enterprise e-commerce support tools: from site construction to product display, Inventory management, from order collaborative processing to online payment and customer relationship management, from promotional shopping guides to sales analysis and financial management and other auxiliary decision-making tools, from in-site information content management to online support for talent recruitment, etc., it is all available; especially suitable for all types of operations Traditional production companies operating direct sales/distribution e-commerce and sales/trading companies as corporate distribution channels.
Six product features:
1. The integrated customer relationship management system can coordinate and manage customer information, after-sales service and complaints. It can also be used by sales staff to record and manage pre-sales customer contact and follow-up situations, allowing the application of CRM to expand from after-sales. The pre-sales and in-sales parts fully support the entire process of corporate e-commerce.
2. The integrated online customer service system can help the majority of e-commerce companies to quickly establish a professional and powerful online customer service center to achieve good management of after-sales customer service. Enterprises can also use the system to provide paid after-sales services, which not only improves service efficiency and customer satisfaction, but also creates revenue channels for the enterprise.
3. Integrated content management system is the only e-commerce system in the industry that integrates a powerful CMS. It introduces the leading "shopping guide" and "interactive" purchasing experience into the traditional online store operation of pure product display, and can publish various types of products. Product information (articles, pictures, videos, FLASH, music, etc.)...
4. Integrated sharing and open Q&A platform Powerful online Q&A system (such as Baidu Zhizhi, Sina iAsk, etc.) can help enterprises build an open shared help center, facilitate merchants to set up open product help centers, and also It allows enterprises to build an industry-wide vertical knowledge Q&A platform.
5. Integrated talent recruitment system
BizIdea contains many functional modules such as application management, resume management, and recruitment management. It supports everything from companies publishing recruitment information to applicants checking job information and submitting resumes, to companies reviewing, screening resumes, and sending interview notifications.
6. The integrated product membership promotion system provides two pay-for-performance marketing methods, member registration promotion and product promotion, which allows website users to participate in the online promotion of website products or member registration, and can obtain promotion remuneration in the online store in proportion. , to help companies mobilize as many website users as possible to promote online store products or member registrations in a paid way.