How to design an excellent user experience for a website is a question that many people are pursuing and exploring. By learning successful user experience interaction design specifications and combining the author’s many years of product experience, I will share my experience as follows:
First, take the basic functions of the product as the basis and at the same time create your own characteristics
We know that the core of a product lies in its usage functions, and to meet the biggest needs of users, a product lies in how to provide and realize the usage functions required by users. At the same time, if it can bring unexpected surprises and experiences to customers, it will make a product that belongs to the product. features, in this way, the impression of the product will be more profound.
Second, seize target customers and strive to satisfy most people
First of all, we must clearly identify the target users, have a deep understanding of the target users, and understand their lifestyles and values, how to use the product and operating habits, and try to meet the needs and expectations of most target customers. At the same time, in the process of doing it, you must pay attention to the trade-offs. If it is really necessary, you must stay and dig deeper. If it is dispensable, you must give up decisively. Sometimes giving up can achieve better things.
Third, give people a wonderful user experience of friendly dialogue
In order to achieve an excellent user experience, the product must be simplified and humanized, so that when users use the product, it is like treating the product as a communication and dialogue between good friends, so that the product can be fully interacted with when the user is using it. and experience. There is no need to chase indicators that measure product user experience. Just be pragmatic and carve out the details, grasp the factors that determine success or failure, and give customers an unexpected and perfect experience.
Fourth, ensure a beautiful visual and sensory user experience
If you want to have a wonderful user experience, it is not enough to have a beautiful interface design. You must combine interface design and interaction design. The interface design can achieve the function of quickly and accurately realizing product functions, so that when users use it, they not only It has a beautiful visual experience and is very convenient when used. This product not only looks good, but also feels more convenient when used. Only in this way can we achieve a wonderful user experience.
Fifth, design user experience in a targeted manner and respond in a timely manner
When users are using it, they are usually troubled by problems such as network disconnection and incorrect input information. These users’ personal feelings and worries are what all designers should explore. If a designer can solve the above problems that users worry about, and propose efficient A feasible solution must stand out from the crowd and be loved by users.
During the user experience process, you must respond to user questions in a timely manner. Long waiting will only make customers dissatisfied. In addition to handling customer problems in a timely manner, we must also carefully analyze and study users' goals and expectations, explore solutions, and implement them in products. Only in this way can we achieve a good user experience.
Sixth, simple and clear user instructions to help achieve a good user experience
To achieve a good user experience, we must simplify the product instructions and other information that users need to read that may appear during product use, explain the problems simply and clearly, inform the instructions, make the product simpler and more transparent, and provide a timely feedback mechanism. Let customers get accurate answers to their questions as soon as possible.
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